Orders placed before 4:15pm (PST) Monday through Friday
will be shipped out the day they were placed. Orders placed
after 4:15pm (PST) Monday through Thursday will be shipped
out the next day. Orders placed after 4:15pm (PST) on Friday
will be shipped out the following Monday. Orders placed
on a holiday will be shipped out the following non-holiday
business day.
Shipping Carriers:
Orders are shipped primarily by UPS and FedEx, but we
may use DHL, USPS or other freight carrier at our discretion.
In addition, we may use any available service to ship orders
if delivery time is not negatively affected (example: A
customer who is located near our warehouse orders an item
via 2nd day shipping, but it is shipped via ground because
it will take 2 days or less for the ground package to arrive.)
Shipping Rates:
We charge flat rates for domestic orders placed on our
website; however, if a shipment is unusually heavy, the
charge of shipping may be increased. In the event of a shipping
charge increase, the customer will be contacted first and
a shipping price will be negotiated. Please note that some
items may be shipped out of different locations, and Ground
delivery times may vary. Normal (Domestic) shipping charges
are as follows:
Ground Shipping: $9.95
3-day Shipping: $14.95
2nd Day Shipping: $24.95
Next Day Standard Shipping (before end of
day): $39.95
Next Day Priority Shipping (morning delivery):
$49.95
The above rates do not apply to international orders
(CANADA ONLY). Please call (800)886-5369 when placing an
international order to obtain a shipping quote. You may
provide us with your own shipping account number and designated
shipping carrier by calling (800)886-5369.
Late Shipments:
If your shipment arrives late, you must notify us at
(800)886-5369 within 14 days (including non-business days)
of delivery in order to be eligible for a refund. Please
note that because other factors may play a part in delayed
shipments, shipping refunds are approved on a case-by-case
basis.
Electronic Delivery:
Certain
products may be available for electronic delivery via email.
These products include software activation codes and license
keys. Certain restrictions may apply.
NetStorageSalescom
Shipping