Our website allows
you to buy products and services, apply for credit and receive
newsletters, e-mails or other promotional information from us.
We use the information that we collect about you to fulfill
your product and service purchases and to create a more personalized
online experience. This is just a brief overview, so please
read on for more details about our Privacy Policy. This Policy
may change from time to time, so please check back periodically.
Except as limited below, we reserve the right to use or disclose
your personally identifiable information for business reasons
in whatever manner desired.
Except as otherwise discussed in this Privacy Policy, this
document only addresses the use and disclosure of information
we collect from you online. For some services, we either collect
and transfer personal information to a service provider you
have selected, or you may visit other merchants through links
on our site who may collect and use your personal information.
In those cases the third-party service provider or merchant's
privacy policy will govern how your information is handled.
1. What information do we collect from you?
In order to better provide you with numerous products
and services, Sunstar Company, Inc collects two types of
information about its visitors: Personally Identifiable
Information and Non-Personally Identifiable Information.
Our primary goal in collecting information from you is to
provide you with a smooth, efficient, and customized experience
while using our site.
Personally Identifiable Information:
This refers to information that lets us know the specifics
of who you are. Personal information is requested when you
order a product or service. For example, this information
might include your name, billing address, shipping address,
telephone number, e-mail address, credit card or other payment
information, and product details. With this information,
Sunstar Company, Inc can fill your orders and better provide
you with personalized services.
Non-Personally Identifiable Information:
This refers to information that does not by itself identify
a specific individual. We gather certain information about
you based upon where you shop on our site in several ways.
This information is compiled and analyzed on both a personal
and an aggregated basis. For example, this information may
include the Web site's Uniform Resource Locator ("URL")
that you just came from, which URL you next go to, what
browser you are using, and your Internet Protocol ("IP")
address. A URL is the global address of documents and other
resources on the World Wide Web. An IP address is an identifier
for a computer or device on a Transmission Control Protocol/Internet
Protocol ("TCP/IP") network, such as the World Wide Web.
Networks like the Web use the TCP/IP protocol to route information
based on the IP address of the destination. In other words,
an IP address is a number that is automatically assigned
to your computer whenever you are surfing the web, allowing
web servers to locate and identify your computer. Computers
require IP addresses in order for users to communicate on
the Internet, browse and shop.
On an aggregated basis, we collect anonymous data related
to the pages, products, downloads and other content that
is sampled, clicked on, streamed, searched for, transferred
from and downloaded. Except as otherwise limited in this
Policy, we may disclose, sell, trade, or rent Non-Personally
Identifiable Information to others without your consent.
2. Where do we collect information from you and how
do we use it?
Our primary goal in collecting personal information is
to provide Sunstar Company, Inc’s visitors with a superior
customized online experience. We use the customer contact
information to fill orders, contact purchasers to inform
them of their order status, to send promotional information,
to enhance the operation of our site and administer our
systems.
Demographic data also may be collected at our site from
third party advertising servers, content servers, or web
site analysis agents who provide us with the zip code and
area code associated with a visitor's server, along with
pages viewed on our site. We review the actions of the Virtual
Graffiti, Inc visitors on an aggregate basis to determine
customers' preferences. Sunstar Company, Inc also does
research on our visitors' demographics, interests, and pages
viewed based on the information provided to us during ordering,
a promotion, from our server log files, from our web site
analysis agents, or from contests, drawings or surveys.
We will use this data to tailor the visitor's experience
at our site, to improve our marketing and promotional efforts,
to statistically analyze site use, to improve our product
offerings, and to customize our site's content, layout,
and services. We receive reports from third party ad servers,
content servers, or web site analysis agents that tells
us how many ads were presented and clicked upon or what
content was served or viewed.
Ordering:
When you order from us, we collect personally identifiable
information from you. If you order one of our products or
services, we will collect and maintain your name, e-mail
address, billing address, shipping address, telephone number,
product selections, credit card or other payment information,
order number, referring URL, IP address, page you bought
from and a password. We collect this, and other information,
as disclosed in this Policy, in order to fill your order,
to communicate with you about your order and to send you
promotional materials. Before confirming your order, you
will have the opportunity to review the product order form
and make changes and additions to the information it contained
and these changes will be automatically kept for future
use. We may require additional verifications or information
before accepting any order.
Newsletters, Promotional E-mails and Personalized
On-line Ads:
We offer free newsletters, promotional e-mails and personalized
on-line advertisements as a service to our customers. We
will send you newsletters and e-mails periodically listing
current specials and deals. You may "opt-out," or unsubscribe
from our newsletters, emails or personalized on-line advertisements
by following any unsubscribe instructions in any e-mail,
newsletter or personalized on-line advertisement you receive
from us. After doing so, if you have opted out of receiving
all newsletters, all promotional emails or all personalized
on-line ads, you will not receive future promotional emails,
newsletters or personalized on-line advertisements (as applicable),
unless you open a new account, enter a contest, or otherwise
subsequently sign up to receive newsletters, emails or personalized
on-line advertisements.
3. With whom do we share your information?
Fulfillment:
The information collected by Sunstar Company, Inc is
used for processing orders, keeping you informed about your
order status, for statistical purposes, for improving our
site and its performance, to serve ads, and to notify you
of products or special offers that may be of interest to
you.
Other Parties Generally:
We may provide Non-Personally Identifiable Information
about our customers' sales, traffic patterns, and related
site information to third parties, but these statistics
do not include any Personally Identifiable Information.
Products Advertised on Our Site:
Where you order or sign up for goods or services offered
through our site, but sold directly to you by a third party
or fulfilled by a third party, we give your personal information
to that third party to facilitate the sale of such goods
or services (e.g., orders shipped from distribution or direct
from the manufacturer).
4. What security precautions are in place to protect
against the loss, misuse, or alteration of your information?
In order to most efficiently serve you, credit card transactions
and order fulfillment are handled by established third party
banking, processing agents and distribution institutions.
They receive the information needed to verify and authorize
your credit card or other payment information and to process
and ship your order.
Within Sunstar Company, Inc, your information is kept
on password protected, limited access servers. Wherever
possible and applicable, Sunstar Company, Inc servers reside
behind a corporate firewall that maintains controls on access
to the system from both our internal network and the Internet.
5. Contacting Sunstar Company, Inc about privacy
questions or concerns
If you have any questions about this Privacy Policy,
the practices of this site, or your dealings with this site,
please contact Sunstar Company, Inc by sending a letter
to:
Attn: Privacy Policy
Sunstar Company, Inc.
900 West Hyde Park Blvd.
Inglewood, CA
90302
6. Privacy Policy changes
This Privacy Policy was last changed on August 6, 2008.
If Sunstar Company, Inc makes changes to any terms or conditions
of the Privacy Policy, the changes will be posted in this
document so that you will always know what information we
gather, how we might use that information and to whom we
will disclose it. We may change, modify, add or remove portions
of this Policy at any time, and any changes will become
effective immediately upon being posted unless we tell you
otherwise.
